FAQ: Your Questions Answered

All Dr. M. Bernstein products are designed to be used once or twice daily and last the entire month.

The ingredients are listed on the product packaging. You can also find the ingredients on each product page.

Our formulas are made in our GMP-certified labs in Israel, closest to the source of our rare ingredients.

Yes, Dr. M. Bernstein products are safe to use while breastfeeding. However, it is always best to consult with your doctor before using any new product during pregnancy or breastfeeding.

Yes, Dr. M. Bernstein products can help to improve the appearance of aging skin. The products are formulated with natural and organic ingredients that have been shown to be effective in reducing the appearance of wrinkles, fine lines, and age spots.

Yes, you can use Dr. M. Bernstein products with make-up or other beauty products. Just make sure the product is fully absorbed before proceeding to the next step in your routine. However, it is always best to patch-test any new product on a small area of your skin before using it on a larger area.

As a scientist-founded brand, we don’t depend on a single-star ingredient. Instead, our products combine multiple potent actives with cutting-edge clinical-grade technologies to deliver transformative results.

Dr. M. Bernstein’s innovative approach to skin science has driven us to develop formulas that work holistically—from advanced ingredients that smooth fine lines to barrier-strengthening complexes that rejuvenate and protect. Our commitment to rigorous research and years of dermatological expertise mean that each product is crafted to target not just the surface, but the underlying causes of skin concerns.

If you have an allergy, it is important to read the ingredient list carefully before using any new product. If you are not sure if a product is safe for you, it is best to consult with a doctor or dermatologist. You can also get more info from our team here.

Yes, all of Dr. M. Bernstein's products are silicone-free. This means that they do not contain any silicones, which can block ingredients from absorbing into the skin and irritate the skin.

Yes! Our anti-aging skincare products are formulated without parabens, ensuring a safer and more skin-friendly experience. We prioritize high-quality, effective ingredients while avoiding unnecessary additives.

Yes! We incorporate natural, clinically backed ingredients, such as gracilaria seaweed extract, known for its hydrating and anti-aging properties.

Absolutely! We never test on animals, and our formulations are developed with ethical, cruelty-free practices.

We recommend storing our products in a cool dry place away from direct sunlight.

Absolutely! For regimen/product-related inquiries, please fill out the contact form on our website and our team will be happy to further assist!

Shipping times vary by location:

• US: 3 - 5 business days via FedEx or UPS.
• EU: 5 - 10 business days.
• Rest of the world: 5 - 10 business days.

Shipping costs vary depending on your exact location and selected shipping option. The final shipping cost will be displayed at checkout.

Our return policy is valid for 90 days. Unfortunately, we cannot offer refunds or exchanges if your order is over 90 days old.

The item must be unused, in the same condition as when you received it, and in its original box. The package should also be undamaged.

Yes, a receipt or proof of purchase is required to complete your return.

You are responsible for paying your own return shipping costs. Shipping costs are non-refundable.

If the item was marked as a gift, you will receive a gift credit once we receive the return. If it wasn’t marked as a gift, the refund will go to the original purchaser.

We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item.

We only replace items if they are defective or damaged.

Send an email to support@drmbernstein.com and mail the defective or damaged item to the return address provided.

Dr. M. Bernstein

12323 SW 55th St, Suite 1006,

Cooper City, FL, 33330, USA

+1 (850) 750-78-87

The time it takes for your exchanged product to reach you may vary depending on where you live.

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be issued using your original payment method.

Follow these steps:

1. Check your bank account.

2. Contact your credit card company, as processing time may vary.

3. Contact your bank for processing details.

4. If you still haven’t received it, contact us at support@drmbernstein.com.

No, only regular-priced items are eligible for refunds.